Privacy Policy

1. Introduction

At Abram Access, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Creating and managing your account
• Providing and maintaining our services
• Processing and facilitating access to medical records
• Enabling secure sharing between patients and healthcare providers
• Communicating with you about updates, security alerts, and support
• Analyzing usage patterns to improve our platform
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

4. Legal Basis for Processing

We process your personal information on the following legal grounds:

• Consent: You have given explicit consent for processing your information for specific purposes.
• Contractual Necessity: Processing is necessary for the performance of our contract with you.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring platform security.
• Legal Compliance: Processing is necessary to comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We may share your information under the following circumstances:

• Healthcare Providers: We will share your medical records with healthcare providers only when explicitly authorized by you.
• Service Providers: We may engage trusted third parties to perform services on our behalf, such as hosting, data analysis, and customer service.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• Protection: We may disclose information to protect the rights, property, or safety of Abram Access, our users, or others.

6. Data Security

We implement appropriate technical and organizational measures to protect the security, confidentiality, and integrity of your data, including:

• Encryption of sensitive information
• Secure storage systems
• Access controls and authentication mechanisms
• Regular security assessments and audits
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Medical records may be retained for longer periods in accordance with healthcare regulations and to provide ongoing healthcare services.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information under certain circumstances.
• Restriction: You can request that we restrict the processing of your information.
• Data Portability: You can request a copy of your information in a structured, commonly used format.
• Objection: You can object to our processing of your information in certain circumstances.
• Withdrawal of Consent: You can withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

11. Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or controlled by Abram Access. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Abram Access
Email: info@abramaccess.com
Phone: +256 768 325 359