Privacy Policy

1. Collecting and Using Your Personal Data

Abram Access shares your concerns about maintaining the integrity and privacy of personal information collected on the internet. We are committed to protecting your privacy, and this privacy policy ("Policy") is intended to describe our information collection and dissemination practices in connection with Abram Access websites or any mobile or service that links to or refers to this Policy (collectively, the "Sites").

2. Information We Collect

While using our applications and sites, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.

• Personal Information: When you register as a patient/platform user, we may collect information such as your name, contact information, and location.
• Patient Information: As part of the medical services, you may enter information including vaccination records, diagnosis details, and antenatal information.
• Usage Data: We automatically collect information such as actions performed within the app, frequency of use, and session duration.
• Health-related Information: Medical history, current symptoms, prescriptions, medication history, and test results.
• Financial Data: If you make payments, we collect data necessary to process transactions, including billing information and transaction history.

3. How We Use Your Information

We use your personal data for the following purposes:

• Providing and improving medical services and app functionality.
• Managing user accounts and maintaining accurate patient records.
• Facilitating telemedicine consultations, diagnosis, and treatment recommendations.
• Scheduling and managing appointments with healthcare providers.
• Communicating notifications regarding appointments and service updates.
• Processing payments for subscriptions or consultation fees.
• Fulfilling legal obligations and regulatory reporting requirements.
• Monitoring and preventing fraud or unauthorized access.

4. Disclosure of Your Information

We may share your information in the following ways:

• With Healthcare Providers: Shared with providers you choose for the purpose of comprehensive medical care.
• Third-Party Service Providers: Shared with providers who assist us in delivering services (e.g., payment processors), bound by confidentiality.
• Legal Requirements: Disclosed if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or sale, your information may be transferred to the acquiring company.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or destruction.

• Encryption: All personal and medical data is encrypted using standard protocols.
• Restricted Access: Access is limited to authorized personnel on a need-to-know basis.
• Secure Storage: Information is stored on secure servers protected by firewalls and encryption.

While we do our best, you are responsible for keeping your login credentials secure and safeguarding your devices.

6. Your Choices

You have the right to access, view, and update your information by logging into your account. You may also request the deletion of your personal and medical information. Choosing not to provide certain information may limit your access to certain features.

7. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be effective upon posting the revised policy. Your continued use of the platform signifies your acceptance of the revised policy.

8. Agreement

By using Abram Access, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions.